What are your opening hours?
We are open Monday - Saturday from 10am - 6pm and closed on Sundays.
Are your fudges suitable for vegetarians?
Absolutely! None of our ingredients contain any animal fats.
What can I eat with fudge?
We recommend any of our fudges with either tea or coffee. If going for Tablet then consider a nice swig of Scottish Whisky...
What is the weight of each fudge slice?
As all our fudge is cut by hand, they usually weigh between 50-70g.
How should I keep my fudge?
We always recommend storing your fudge in a cool & dry environment. Fudge can be refrigerated or frozen if desired but please bare in mind that it will change the flavour and consistency.
What's the shelf life of your fudge?
We recommend keeping your fudge up to 3 weeks from date of purchase.
How often do you make new flavours?
Part of the fun at the Fudge House is experimenting and creating new ideas! We will keep you updated through our Newsletter, Facebook & Twitter. So get following!!!
Does your fudge contain nuts?
Some of our fudges do not contain any nuts. Because of the remote possibility of cross contamination of the many raw ingredients before they come into the factory, we cannot guarantee that our products would be safe to someone with a nut allergy.
There is a problem with my order. What should I do?
In the event that there is an error with your order, please contact us immediately by email and we will be happy to assist you.
We would love to have your fudge for our wedding, do you do favours?
Yes we do! Please contact us by phone or email for more information.
Do you ship internationally?
Yes, we ship to Europe and most of the World.
How fast can I get my Fudge?
We send out all our order First Class or Next Day Delivery by Royal Mail in the UK and standard Airmail for international orders.
Are payments made through your site secure?
Yes, they are. All transactions are taken via WorldPay, which is worldwide online payment gateway. This also means that we do not hold or store any of your card details.
How long will it take for my order to be processed?
Order processing is our priority. Please allow up to 48 hours for your order to be dispatched from the date of your order. We cannot guarantee delivery time as we rely on a third party but the majority of orders should arrive within a few days of dispatch. If you would like a guaranteed next day delivery, please choose this option at the checkout. Next day delivery must be to a UK address and the order must be placed Monday - Thursday before 12.00pm.